Help videos

help

Want to find out more about our services? Need some help with TV, Broadband or telephone?

An introduction to Virgin Media's digital TV service.

A step-by-step guide to Virgin Media's brilliant Virgin +

A guide to Virgin Media's brilliant On Demand service.

Set up your TV to watch high-definition programmes.

A few tips on what to do if your TV goes on the blink!

Digital TV, Broadband, phone, mobile? Choose one. Choose them all. It's up to you.

Having problems with any of our services? Then search our archives to find the answer to your issue.

Looking for help with your Virgin mobile account? Look no further.