index help tv Virgin Media

Help

Digital TV help

Need some help with your Virgin digital TV service?

The big switchover

If you want some simple advice, we’re here to help - just take a look at our guide.

Virgin TV user guides

Virgin cable TV user guide

Click to view the user guide.

Virgin Free TV user guide

Click to view the user guide.

V+ help

Download your V+ user guide

Click to view the V+ user guide.

V+ help video

A step-by-step guide to Virgin +

V+ HD connection help

Need help setting your HDTV up?

V+ remote control codes

Codes for all TV brands and models

Virgin cable TV help videos

TV basics

An introduction to Virgin Media's digital TV service.

On demand

A guide to Virgin Media's brilliant On Demand service.

Virgin HD TV

Set up your TV to watch high-definition programmes.

TV troubleshooting

A few tips on what to do if your TV goes on the blink!

Virgin Free TV box FAQs

Are you a non-cable Virgin Free TV box user? Follow this link for frequently asked questions.

Virgin cable TV FAQs

Want to find out more about your Virgin TV cable service? You'll find loads of useful info here.

Top cable troubleshoots

No TV service? Missing channels? No sound? Picture keeps freezing. These troubleshoots will help.

Search Help

Having problems with any of our services? Then search our archives to find the answer to your issue.

Essential guides

High definition TV guide

Want more info about HDTV? This is where to look.

TV buyer's guide

Buying a TV? Find out about what you should be looking for.

Buyer's guide to media players

Are you after a new media player? Have a look at our guide.

Guide to upscaling DVD players

Upscaling DVD players? Find out all about them here.