help

Using email

This section explains how to manage your messages and address book, and take care of email security.

Sending and receiving emails

Writing and sending a message

Here’s how to get started.

Sending an attachment

How to send attachments via email.

Sending from another account

Here’s how to send an email from another account.

Receiving a message

How to reply, forward and delete messages.

Opening an attachment

How to safely open attachments.

Managing your emails

How do I sort my emails?

Find out how to sort your mail by sender, date or subject.

Organising emails into folders

Store your emails where you can find them.

Auto directing email into folders

Automatically divert emails into selected folders.

Personalising Outlook Express

Take control of email alerts and other useful settings.

How to

Import email messages

Move all your old messages to your new account.

Maximise security

Tips on how to keep your email account secure.

Report offensive mail or spam

...or any other unwanted activity on your connection.

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Email help sections (National)

Managing your address book

Adding an email address to your address book

Keep your contacts in one place.

Importing an address book

How to import an address book from another email program.

Exporting an address book

How to backup your address books onto your computer.

Which types of address book can I import and export

A list of compatible types.

Hints and tips

Setting up an email signature

How to automatically add your contact details to each email.

Keyboard shortcuts

Clever shortcut keys you can use in Outlook Express.

Advanced security options

If you know about scripts, here’s how to manage them.

28-01-2009