help

Why doesn’t my new (or reformatted) computer connect to the Internet?

If you’re having some trouble connecting a new computer, or one you’ve reformatted, it could be because the computer does not have a dialler set up for dial-up networking. We can help you set this up – just follow the steps below.

Use Windows XP? Click here to create a dialler.

Got a Mac? Click here to create a dialler.

Use Windows Vista? Click here to create a dialler.

Just to let you know, you can only have one computer plugged into your cable modem and working at any one time.

10-02-2009