If you can’t access a particular web site, but you can open other web sites in your web browser, the most likely explanation is that the web site you’re looking for is temporarily unavailable. It could be that they’re having some trouble with their server or they could simply be updating their site and doing a bit of maintenance.
You might like to add the site to your bookmarks and visit it later – in most cases, it will load up just fine.
If you’re using Windows XP and you’ve chosen Internet Explorer as your web browser, you might encounter problems accessing secure sites, for example an online bank or other site where security is essential. This may be something to do with your security settings. Click here to carry out some basic checks that might resolve the issue.
You can also try deleting the temporary internet files on your computer. Click here for guidance.
