Get anti-virus software You really need this to keep your computer and documents from being damaged by viruses. Once installed, make sure the anti-virus software is set to update and check your computer automatically. Virgin Media PCguard Anti-virus is free for all Virgin Media customers.
Use spam controls Spam is unwanted email that you haven't requested. Virgin Media email has automatic spam controls which block email that has been identified as spam. Visit our spam area to find out more about Virgin Media's spam controls and how to spot spam.
Use a firewall If you have a broadband connection, your computer is at risk from intrusion. A firewall prevents others from accessing your machine (and therefore your personal info). It puts a block in place and keeps your data safe.
Keep my computer physically safe Make sure you back up all your data regularly and ensure your house is secure from thieves. Also, take care that your computer is in a safe place where it won't get wet, knocked over, or too hot.
Get up-to-date software If you have a PC then we recommend you have Windows XP as this is the most secure Windows operating system. Make sure you update your computer with the latest Microsoft 'patches' or updates.
Block spyware Spyware programs can monitor your internet behaviour or copy your private data and passwords. Spyware is also notorious for slowing down computers. Get Anti-spyware software.
Back up your data Imagine losing all your most precious documents. The best thing you can do is to make sure you regularly copy all your important data onto DVDs or an external hard drive. Online backup services are also available.
Mac users are at risk too. It's a myth that if you have a Mac you won't get computer viruses. If you are an Apple Mac user, you also need to make sure you are regularly updating your machine.
Be careful who you let use your computer People who use your computer may not always be people you trust. However, they may be perfectly trustworthy but not know what the risks are and may browse the internet without being as careful as you.
Be aware Be aware of the risks and what is happening. For example, learn a little about viruses, spam, spyware, and firewalls. Don't get paranoid or overly anxious, the internet should be fun. Just make sure you are vigilant and keep abreast of the risks.