Setting up email

Here you can get step-by-step guides on how to set up the email program on your computer - Outlook Express, Windows Mail for Vista or Mail for Macs - to send and receive email to and from your Virgin Media email account. Outlook Express Windows Mail for Vista Mail for Mac OS X 10.1 & 10.2 Mail for Mac OS X 10.3  

Mail for Mac OS X 10.1 & 10.2

1. Start up Mail.

2. Choose the Mail Menu. Click on Preferences, and then Accounts.

3. Click on Create Account.

4. Set your Account type to POP. In the description box type: Virgin Broadband.

5. In the Email Address text box type: (your Virgin Broadband Username)@ntlworld.com, @blueyonder.co.uk or @virgin.net.

6. Type your name in the Full Name box.

7. In the Host Name text box type: pop.ntlworld.com, pop.blueyonder.co.uk or pop.virgin.net, with the end bit matching the end of you email address.

8. Fill in the Username and Password boxes.

9. In the SMTP Host text box, type: smtp.ntlworld.com, smtp.blueyonder.co.uk or smtp.virgin.net, with the end bit matching the end of you email address.

10. Click on the Account Options Tab and make sure the option ‘Delete messages on server after downloading’ is ticked.

11. Just click on the OK button.

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Mail for Mac OS X 10.3

1. Start up Mail. 2. Choose the Mail Menu. Click on Preferences, and then Accounts. 3. Click on the Plus sign in the bottom left corner. 4. Set your Account type to POP. In the description box type: Virgin Broadband. 5. In the Email Address text box type: (your Virgin Broadband Username)@ntlworld.com, @blueyonder.co.uk or @virgin.net. 6. Type your name in the Full Name box. 7. In the Incoming Mail Server text box type: pop.ntlworld.com, pop.blueyonder.co.uk or pop.virgin.net, with the end bit matching the end of you email address. 8. Fill in the Username and Password boxes. 9. In the Outgoing Mail Server (SMTP) choose Add Server. In the Outgoing Mail Server text box, type: smtp.ntlworld.com, smtp.blueyonder.co.uk or smtp.virgin.net, with the end bit matching the end of you email address, and make sure None is shown next to Authentication. 10. Click on the Account Options Tab and make sure the option ‘Delete messages on server after downloading’ is ticked. 11. Just close the window by clicking the red circle at the top-left.

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