We know how frustrating it is when things don’t work as they should. If you can see a message similar to these two below, or you can’t get online, follow the steps below to get back up and running quickly.
- Using Internet Explorer on a PC? The error message looks like this:
- Using Safari on a Mac? The error message looks like this:
Follow the steps below and after each one, check again to see if you can connect to the Internet.
- Check your computer’s dial-up settings
- Check your computer’s Internet options (Windows PCs only)
