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Help

Help home

Navigation trail:

Virgin Media help

Please select your Package or area of interest from the list below:

Broadband

Broadband connection settings; Changing your speed.

Dial-up

Configuring Dial-up software; Using Outlook Express; Setting up Internet Explorer.

Freedom

You don't have to live in an Virgin Media cabled area to enjoy the benefits of this telephone and Internet service...

Ethernet vs USB

Advantages of changing from USB to Ethernet

Video help

Video help and troubleshooting

Cable broadband help tool

Download your broadband help tool

Wireless and home networking

Information on wireless broadband

Webspace

Information on Virgin Media webspace

Compatible

Information on compatibility with Windows Vista and other issues.

PC help

If you have computer problems that are not specifically related to your Virgin Media service please call 0906 991 0001. Calls cost £1 per minute and the line is open from 8am to 11pm seven days a week..

Service Status

Virgin media service status

Security

Information on internet security and how to protect yourself

PCguard

PCguard tool for protecting your computer

Newsgroups

Information on newsgroups

Are you in the right place?

Are you in the right place?