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Using Broadband

Optimising your Broadband

Getting the most from Broadband

Top ten things you can do to get the fastest possible surfing speeds.

Optimising your web browser

How to set up your web browser for maximum efficiency.

Optimising your computer

Quick and easy steps to keep your computer working smoothly.

How to...

Change your home page

Change the page that displays when you open your web browser.

Change your password

Change your email account password using Selfcare.

Maximise security

Virgin Media customers get free firewall and anti-virus protection with PCguard.

Changing your setup

Connecting a new computer

Connect a new computer to Virgin Media using our step by step guide.

Changing from USB to Ethernet

If you're using a USB connection, we recommend you switch to Ethernet.

Making a wireless connection

Setting up your wireless connection is quick and easy - here's how.

About Virgin Broadband

Terms and conditions

View the terms and conditions of your residential customer service.

Acceptable use policy

Designed to make sure that everyone gets the most from their service.