If you can’t access a particular web site, but you can open other web sites in your web browser, the most likely explanation is that the web site you’re looking for is temporarily unavailable. It could be that they’re having some trouble with their server or they could simply be updating their site and doing a bit of maintenance.
You might like to add the site to your bookmarks and visit it later – in most cases, it will load up just fine.
Are you using Internet Explorer on a Windows XP computer? If the web site you can’t access is a secure web site, for example an online bank or other site where security is essential, try the procedure described in Why can’t I access a secure web site?
