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Refresh TCP/IP in Windows XP

If you are an advanced user comfortable with using Windows DOS commands, you can refresh your computer’s TCP/IP component using the netsh command. TCP/IP (Transmission Control Protocol/Internet Protocol) is used to send data between computers, however it can become damaged.

Unfortunately this method does not work on other operating systems.

To run this utility:

  1. Click on Start and select Run.




  2. In the Run window, type cmd and click OK




  3. Type in the command netsh int ip reset c:log.txt, where c:log.txt is the location and name of the log file where actions taken by the netsh program are recorded.

    You can substitute your own preferred log file name for c:log.txt, if required.
If you still can't connect, contact Virgin Media technical support.

18-08-2008