Following the reduction in VAT, we’ve been changing the way some of our services are charged.
This means that, from 1st December, calls from your Virgin Media landline have been charged at the reduced VAT rate of 15% (instead of 17.5%).
The table below give some examples of how the VAT change will reduce your monthly bills with the new Daytime and Evening & weekends rates which start on 15th January 2009:
How we calculate the cost of the rest of your services is a bit different. On services where VAT applies, we’ll calculate the cost using the 17.5% VAT rate and we will then credit back the difference in the following month’s bill. So you’ll never be out of pocket. The credit will be in the ‘Refunds and Adjustments’ section of your bill and will be called ‘VAT credit’.
The first VAT credit will appear on your January 2009 bill for charges incurred in December.
