home customers Virgin Media

Customers

Customer zone highlights

First time here? Just joined us?

The welcome area is packed full of useful information to help you get the most from your services and Virginmedia.com

Virgin Media Wireless

Surf the web wherever you like in the home - from under the duvet to lazing around in the garden.

Broadband essentials

My internet account

Upgrade your speed and change your password.

Internet security

Free anti-spyware, parental controls and firewall with PCguard

Email

Read or send Virgin email from any computer.

Service fault?

Check the status of our services and find out about planned maintenance.

Billing

Find out how you can view and pay your Virgin Media bill online.

Moving house?

Take your Virgin Media services with you to your new home.

Changing your package

Find out how you can upgrade your Virgin Media services.

Web tools

Download the Virgin Media toolbar

For news, weather, TV, search, entertainment, help and more.

Photos

Get photo prints, share your free online album, create photo gifts.

Webspace

Use your free webspace and build a website.

Newsgroups

Exchange thoughts and ideas on your hobby or special interest.

Need some help?

Search Help

Having problems with any of our services? Then search our archives to find the answer to your issue.

More useful links

Phorm & Webwise

A safer and more relevant online experience.

Sharing music online

Information on music and file sharing online.

A free sim, just like that!

A Virgin Mobile Pay As You Go SIM with £5 airtime - free!

Up to 50Mb broadband

Our new lightning quick broadband is on it's way.

Even faster broadband

Our 'up to 4Mb' service is now 'up to 10Mb' for size L users.